Task 1: Doctor Journey Optimization
1a. Identified Problems with the Current Flow:
- Complex Navigation: The multiple steps to navigate from logging in to submitting vital signs may be cumbersome for users, especially in a high-stress hospital environment where time is critical.
- Lack of Immediate Feedback: The form submission and feedback process might not be immediate, potentially causing delays in critical patient care.
- Data Overload: Viewing all patients assigned to the doctor at once can be overwhelming, particularly if the doctor has many patients.
- Inconsistent Data Presentation: If the data reflecting in graphs and other parts of the page is not real-time or synchronized, it could lead to discrepancies and confusion.
- User Interface Clutter: The interface may contain unnecessary elements that distract from the primary task of entering and reviewing patient vitals.
1b. Suggested Improvements to the Flow:
- Streamlined Navigation: Introduce a dashboard with quick-access buttons to common tasks like entering vital signs, reducing the number of clicks and navigation time.
- Real-Time Feedback and Data Sync: Ensure immediate feedback on form submission with real-time data updates on patient charts and graphs.
- Patient List Optimization: Implement a prioritization system for the patient list, allowing doctors to view critical patients or those needing immediate attention first.
- Contextual Help and Alerts: Provide contextual help and alerts within the interface to guide doctors and nurses, helping them complete tasks faster and with fewer errors.
- Simplified UI: Remove unnecessary UI elements and ensure the most frequently used features are prominent and easily accessible.
1c. Metrics to Measure for Improvement:
- Task Completion Time: Measure the time it takes for users to complete tasks such as logging in and entering vital signs. Shorter times indicate improved efficiency.
- Error Rate: Track the number of errors or mistakes made during form entry and navigation. Fewer errors suggest a more intuitive interface.
- User Satisfaction Scores: Gather feedback through surveys to assess how satisfied users are with the new workflow.
- Engagement Metrics: Monitor how often and how long users interact with different parts of the application, focusing on key areas like patient list and vital sign entry.
- Performance Metrics: Check system response times and data loading times to ensure the application remains fast and responsive.
Task 2: FHIR Bootcamp Page Optimization